K&D Factory Service Inc. bas been bringing OEM commercial cooking parts and service to restaurants and commercial kitchens of Dallas, PA and the surrounding areas since 1945!
Read our reviews and find out why your colleagues consider us to be their nearby commercial cooking supply company in Dallas, PA.
Recent Jobs and Reviews in Dallas, PA
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Job Locations and Reviews
Arrived on, 09/27/23 Dan - Arrived and found unit off and cool. Added water and turned unit on to maximum temperature. Unit stopped calling for heat before boiling water. Removed side panel to access controls. Tested high limit and found that it was not tripped. Adjusted potentiometer until unit boiled water. Unit is now good to go.
Arrived on, 08/22/23- Joe/Jakob - on unit, removed control-side side panel. Found chain and sprocket off of shaft. Found set screw in poor condition. Was able to mount on shaft temporarily. Costumer would like new sprocket ordered. Semi-operational. Returned on, 08/25/23- Joe/Jakob - on unit, de-energized unit and removed necessary panels. Removed old sprocket and replaced with new. Unit fully operational
Arrived at location on 11/10/22 - Powered unit on. Could hear the blower humming. Powered unit off and removed top panel. Removed cover over blower. Inspected bearings on blower. No slop and didn’t hear any grinding. Bearings seemed good. Lubed shaft that blower sits on and spun blower. Noise is gone. Put panels back together and powered unit on. Unit is heating without any noise. If problem returns bearings will need to be replaced. Okay.
Arrived at location on 2/28/22 - Examined unit, staff explained booster was spraying water from pressure relief valve. Shut off power at disconnect to the right of booster and removed front cover. Found two elements with residue on them, bottom left and bottom right. Checked elements for continuity to ground, tested direct short to ground. Found two 35a fuses blown, one for left side one for right. Water is very hard here, booster tank is most likely full of lime. Did not remove elements to check to prevent unit from being completely unusable. Called Chris, decided to order two fuses and just remove elements from heating circuit until unit can be replaced. Chris would like quote to replace and also fuses ordered and to return to remove elements from the heat circuit so unit will perform better than what it is now. Returned to location on 3/3/22 - Replaced two fuses and removed bottom left and bottom right elements from circuit. Unit working for now.
Arrived at location on 2/3/22 - left most well on main plate, 120v to unit 120v to element, checked amp draw, not drawing anything. Found wire burnt off terminal from limit, repaired, no amp draw. 120v @ element, element open. Infinite switch could use replacement. Will need some hi temp ring terminals but the wires look fine. Bring 1/2” shark bite for drain. Returned to location on 2/14/22 - Replaced element, switch, repaired drain pipe to well. Working okay.
removed and replaced Convection Oven relay board. reassembled and testes. unit cycling on temp. finished other call here then checked back. on at proper temp. good to go
Examined Top Oven unit. found power wire pulled out from middle switch to left. reattached wire and tested. unit heated and cycled. conveyor running slower than bottom unit. can't adjust conveyor time. customer will run unit and advise.
Upon arrival Hot Well unit was on. The water was drained and the unit was inspected. Left side overload is bad, ohmed out the heater and it was found to have 53 ohms, the same as a new one. Talked to customer and they will wait for overload. Need hi limit. Will order and return. 9/4/20 The water was drained and new high limit switch was installed. Hot well was turned on and all heaters are functioning.
Steamer Compression fitting leaking to fill solenoid, repaired, sealed, tested.
Upon arrival found 3rd hot well not heating. Found a bad high limit. Removed and replaced high limit switch. After installation the unit was tested for operation and the unit is working as expected.
Microwave Oven Unit has 1 mag that has a hole in it, catalytic converter is clogged badly, needs new door hinges, left is flexing away from switch. Note: quoting additional repairs, closing out this work order.
Examined middle hot well unit and found unit set up but not heating. Checked power to element 212V . Element needs to be replaced. Will order. 11/26/19 returned for service, removed bad element, old element was leaking water, had to cut L1 and L2 back to good wire, installed element drawing 14 amps and heating, tested good
examined Convection Oven unit. burner lights then goes out. disassembled and cleaned flame rod. also cleaned out debris from burner area. reassembled and tested. fan noisy. removed back panel and examined blower wheel. fan motor will need to be replaced at some point in then future. retested, unit lit, waited for cycle. good to go. customer asked if we could go over bottom unit. starting second work order
examined Steamer unit, found gas valve bad, got wet from steam leaks in plumbing, several leaks in heavily rusted piping drain assembly - completely rusted away all, so need new pilot assembly and ignition wire unit is not operational at this time, other problems or leaks may exist when steamer is at operating pressure, will quote customer on repairs Note: quoting additional repairs, closing out this work order.
MET Holding Cabinet reading 100 all the time, even when dry. 9/13/19 Replaced humidity sensor, tested, humidity reading correctly now.
examined equipment in kitchen, created separate Work Orders for parts needed
Examined bottom Convection Oven unit, turned on oven, set T stat at 3:50 let you in heating cycle, actual temp 170, when tries to heat heat light blinks, unit does not re-fire. Traced problem to temperature controller and Probe, will order parts. 9/4/19 Returned for service, removed and replaced temperature controller and temp probe in bottom of oven, set oven to 350, fully heated and let cycle, actual temp 358, tested good
Upon arrival asked Chef Michael which oven needed parts. Replaced facial fan on bottom Garland oven.
Replaced Steamer vent trap and pressure relief valve (warranty) top compartment. Checked nozzle in compartment for blockage, was none. Ran unit, tested okay.
Arrived, shut down Grill unit, shut off gas to unit. removed front panel. removed old thermostat (far left). install new, hook up gas lines, route capillary under griddle surface. reassemble. turn on, allow to heat. okay.
Examined Combi Oven unit and found handle broken. Can not make temp repair. Will order new handle. 12-31-19 Returned and installed a new door handle. Door stays shut for a couple minutes and handle moves toward open. Found catch in oven slightly worn. CHEF Jeff said get a new catch. They put latch on door to help keep door shut. Called UNOX for part number. He will get back to me. Customer is able to use oven. 1-10- 19 Started removing all screws on left panel could not access part with hand called Mike at Unox he told me how to install need something long and stiff to fasten to part to reach up to front wall. Mike also figured out this was a field conversion door hinge right side and the new part is wrong ** No charge per Service Manager, wrong part. 1-22-19 Removed back panel, unscrewed door latch, inserted new latch from back with yardstick fastened to panel and removed yardstick, reassembled, adjusted and tested, all okay.
Bottom Combi Oven heats sometimes, pulled panel and found module in lockout. Sometimes doesn't prove flame, pulled sense, cleaned and tested.
examined Hot well unit, found left well not heating drop bottom pan, found element came off bracket, drop down L1, remounted element under pan, cut back to good wire. Tested element, drawing 9 amps, let heat and cycle. Tested good - at customer request looked at soup well, leaking, needs to be replaced. Spoke to Carl in maintenance. They have soup well on site
Removed and replaced product probe on Combi oven. Tested good.
Examined unit. Found all 3 pilots out. Relit pilots, when burners turned on pilots dropping out. Traced problem to gas regulator. Removed and replaced regulator. Tested good. Set gas pressure 4.5 wc.