K&D Factory Service Inc. has been bringing OEM commercial cooking parts and service to restaurants and commercial kitchens of Hawley, PA and the surrounding areas since 1945!
Read our reviews and find out why your colleagues consider us to be their nearby commercial cooking supply company in Hawley, PA.
Recent Jobs and Reviews in Hawley, PA
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Job Locations and Reviews
Arrived on, 7-24-23- Cory. Arrived and found thermostat out of calibration. Checked capillary and bulb placement. Moved capillary from making contact with side of oven. Calibrated thermostat within time allotted before chef needed unit. Okay.
Arrived at location on 2/7/22 - Examined unit, found pilot was not lit and safety valve tripped pilots to ranges were still lit. Reset safety valve lit pilot to oven. Checked burner made sure ports were clean and open, checked pilot assembly for oven was loose tighten checked regulator vent blocked clean out. Checked oven calibration was good will need new safety valve and pilot assembly for oven Travis (owner) also would like dormant kit installed for oven has the old stainless steel one. Returned to location on 2/9/22 - Replaced regulator 3/4” black pipe street elbow yellow stationary gas hose. Replaced safety valve thermocouple and pilot value assembly, checked for gas leaks none found all okay.
Arrived at location on 4/30/21 to examine convection oven unit. 26.5vac going to hsi no amp draw, no glow. Replaced ignitor and tested.
examined USR Range unit. Thermocouple toasted. Removed and replaced. waited for bypass. good to go
Talked to the bakery manager and she described the issues they were having with the LBC oven. Called the manufacturer and talked to tech service. The buzzing alarm is a feature put into the oven for the installation people. Was told to go on top of the oven and move a wire on the one airflow switch from the common terminal to the nc terminal. This prevents voltage from going to the buzzer. He said the other problem was a feature built into the oven that will turn the rotisserie and lamp off if the timer was not activated properly. He said this can be overridden on the controller. The bakery manager gave me the ok to turn this feature off. Went into the controller and turned this off so the rack rotor and light stay o
Found Range far left front burner flame very low. Customer was told unit had a simmer valve on that burner so it would not go to high heat. Spoke to manufacturer was told all valves are the same. Will need burner valve replaced. Customer would prefer Monday or Tuesday if possible. Please call to schedule. 11/4/20 Removed and replaced front left burner valve. cleaned burner orifice. tested. good to go.
Replaced Combi Oven steam couplings, tested in rinse without tabs, steam and hot air.
Examined Booster Heater unit, blowing pressure relief when heating. Found lower thermostat overshooting temperature. Recommend replacing both thermostats. Turned lower thermostat down to prevent overheating. Pressure relief should also be replaced. 10/23/20 Replaced upper and lower thermostat, and pressure relief valve. While removing another thermostat, capillary for high limit broke and is not repairable. Unit is working properly otherwise but limit is a safety device and needs to be operational. Created another work order for replacement.
Upon arrival, Reach-In Freezer unit was running warm. Refrigeration system was checked and our lines were not cold enough. R404A was added to the unit and temp has pulled down.
examined Electric Fryer unit, right drain valve not opening / closing - removed drain tube, found large piece of metal wire stuck in valve - removed and tested, all okay.
Pulled ovens out, replaced rear fan and tested.
Examined Combi Oven unit, found customer stated service 10 came up check drain valve, filling solenoid and emptying pump all good check probes in function test all 11 probes were in default, reset probes, ran oven, double checked probes - all working when tested, may be problem with main control board, customer said they will try unit and see how it is - could not duplicate customer problem when testing.
Examined Combo Oven unit, found 9 214 codes 3 216, both meaning VFD current overload ran unit entire time on site no errors when running unit, noticed steam leaking into compartment inside top panel water drips on panel, traced problem to plate inside oven leaking, gasket leaking, will order repair kit for plate moisture leak could have caused my VFD errors per Grant at Alto -shaam or may have damage motor or VFD unit did not go into any errors while testing - will repair leak and evaluate ovens operation. 12/27/19 Replaced cover assembly in oven cavity , and. tested, also found elements are bad, Customer stated element pack is on order and they are putting them in.
Popped Steamer unit over large it sits on, removed drain and side panel. Found wires from conduit to contactor as well as contactor burnt. Wire in bad shape at junction box as well. Replaced both contactors and whole power wires to unit. Reassembled and tested.
Replaced Frymaster fryer pump and motor, reassembled and tested 2 left vats little bubbling 2 right vats no bubbling - will start new work order for further repairs #194164 (additional repairs not part of this quote)
Replaced Fry-master fryer pump and motor, reassembled and tested 2 left vats - little bubbling, 2 right vats - no bubbling. Will start new work order for further repairs #194164 (additional repairs not part of this quote)
Examined Range unit and found valve would not open. Took valve apart. Could not get valve to open. Will order new valve. CALL OUT 7/8/19 Replaced burner valve on right and both knobs for valves tested okay, parts installed in Superior char broiler
Replaced Range door spring and adjusted
Convection Oven Timer hard to turn, will buzz but not time down, call with price for timer. 5/22/19 Replaced timer on top convection oven, tested okay.
Combi Oven limit tripped, reset, pulling amps on all orange and black legs to elements, replaced both top relays, checked bottom 2. Cooled oven off, chef stated it needed to be calibrated, reset probes and calibrated unit. Tested and cooled, did not need for rest of day.
Replaced all Combi Oven steam elements, water level probe and drain pump and boot, tested okay.
Found top oven going into ignition lock out. Top burner causing issues, flame rod in bad condition, cleaned and made temporary repairs, cleaned bottom oven flame rods and tested, oven lit and came up to temp need (3) 16JZB803 flame sensors 10-3-18 Returned and replaced flange rod top oven, top burner. Customer advised bottom working okay, left two spare flame rods in unit, cycled on all oven decks, no alarms went off. Set temp at 500°f. Units tested okay.
Removed old unit and installed new one and tested. Found had two vacuum breakers leaking on dishwasher. Replaced and tested okay Note: 2 vacuum breakers and labor to install them will be billed separately (not part of this quote).
Found contactor burnt up. Cannot test. Need contactor and wiring. - Pulled side panel and rear cover for elements. Checked elements, they were good. Removed old contactor, installed new one. Cut back burnt wires to contactor and proceeded to wire up contactor. Did not want to chance breaking elements to cut wiring back. Turned unit on, contactor pulled in and heated to 252 then cycled off , cycled on at 233. All elements amped out at 13.8, oven working. ** Travel Charges billed on WO#136117
Found right side tank element shorted. Dropped out element from circuit. 4-27-17 Examined unit. Replaced tank heater and hi limit and thermostat and all gaskets. Put back together and tested. When filling found water leaking from tank. Checked all water fittings. Determined tank is bad. Will order and return. QWP (Expedited Freight) 5-1-17 Examined unit. Removed and replaced tank, no leaks. Tested unit. Re-calibrated right and left sides to full pots. Tested good.